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Exams, Awards, Duplicate Transcripts and Graduation

Student and Education Services

Exams and Awards Team

Online Store Orders

We aim to process your order within 21 working days. As these are personalised documents, all orders are final.

If your order or enquiry is urgent, please contact the Student Hub

The Student Hub is available to support you 24 /7.

You can contact the team via:

• Tel: +44(0)23 8059 9599

• Email: [email protected]

• Online chat service available 24/7

Award Packages

Award Confirmation Package

Award Confirmation Package

Description

Everything you need to confirm your award, accepted by most organisations, universities and employers. 

Please note you will need to purchase one package for each awarded degree.

The pack contains: Confirmation of award letter, a final transcript* and a certified photocopy of your degree certificate.

  • If your study was before 2005 we may not have your transcript details. We'll issue a statement explaining this.

A pdf copy will be emailed to you. 

A note for 14 March 2024 Awardees:

Please do not order and pay for any award document products from our online store. Paying for a digital copy will not mean you will receive a digital document any earlier. We are aiming for your digital award documents to be sent by no later than 28 March 2024. Your physical documents will be sent by no later than 11 April 2024.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected] 

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Hellenic NARIC Package

Hellenic NARIC Package

Description

This pack is accepted by the Hellenic National Academic Recognition and Information Centre.

This contains a certified photocopy of your degree certificate, a confirmation of award letter and a final transcript* - sent directly to the NARIC email address that you have provided us with.

  • If your study was before 2005 we may not have your transcript details. We will issue a statement explaining this.

We will send a scanned copy of your documents to your email address as standard.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected] 

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WES Registration Package

WES Registration Package

Description

This pack is accepted by World Education Services (WES) in New York(USA) and Canada.

This pack contains: Confirmation of award letter, a final transcript* and a certified photocopy of your degree certificate, emailed directly to WES.

  • If your study was before 2005 we may not have your transcript details. We'll issue a statement in the package explaining this. Please include your Reference number for WES in your order.

A PDF copy will be emailed to you - this is a digital package ONLY.

Please note: We hold the correct email correspondence contact for WES.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected] 

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Exams, Awards, Duplicate Transcripts and Graduation

Referral fee – repeat year, not attending students

Referral fee – repeat year, not attending students

Description

** If you have been issued an Invoice DO NOT use this link to pay.  Please follow the payment instructions on the Invoice.**

Use this website to pay for your referral fee if you are a repeat year, not attending (external) student. 

The charges are:

£20 per exam up to a maximum of 5 at £100. Over 5 exams will be charged at £100

£415 one-off administration fee for taking your exam off-campus, this must be added to your shopping basket as an additional item to the exam fee above. This is still payable if you are absent for your examination(s).

For any queries please contact [email protected]

Additional guidance can be found by clicking Examinations

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Transcripts

Current students - Transcripts

Current students - Transcripts

Description

This shows your academic achievement for all years of attendance. If you haven't yet completed your studies you can receive one free transcript every academic year.

If you want more than 1 copy, please select the 'additional £10' radio button.

A PDF copy will be emailed to you. 


Please note that no marks for 2023/24 will be included on your Transcript until Semester 1 marks release. If you require your Semester 1 2023/24 marks to appear, you will need to place an order after marks release (22 February 2024).


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected]  

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Transcript - 2005 to Present

Transcript - 2005 to Present

Description

Transcript orders for those who have studied from 2005 until present.

Your final transcript (also known as a Diploma Supplement) will show your degree, programme, classification/result, module marks, location, dates of study, length of programme, mode of study and language of instruction.

A PDF copy will be emailed to you.

A note for 14 March 2024 Awardees:

Please do not order and pay for any award document products from our online store. Paying for a digital copy will not mean you will receive a digital document any earlier. We are aiming for your digital award documents to be sent by no later than 28 March 2024. Your physical documents will be sent by no later than 11 April 2024.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected]  

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Transcript - Pre 2005

Transcript - Pre 2005

Description

Transcript orders for those who studied 2004 and previous.

Your final transcript (also known as a Diploma Supplement) will show your degree, programme, classification/result, *module marks, location, dates of study, length of programme, mode of study and language of instruction.

  • We may not hold any or all of your module details or marks: if this is the case, we will issue a partial transcript and/or a confirmation of award letter containing an explanatory statement.

A PDF copy will be emailed to you.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected]  

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Additional Products

Award Letter

Award Letter

Description

Confirmation of award letter.

This shows your degree, programme, classification/result, location, dates of study and mode of study.

This document can only be produced once you have received your final result.

A PDF copy will be emailed to you. 

A note for 14 March 2024 Awardees:

Please do not order and pay for any award document products from our online store. Paying for a digital copy will not mean you will receive a digital document any earlier. We are aiming for your digital award documents to be sent by no later than 28 March 2024. Your physical documents will be sent by no later than 11 April 2024.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected] 

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Certified photocopy of Degree Certificate

Certified photocopy of Degree Certificate

Description

A stamped and signed photocopy of your degree certificate.

This document can only be produced once you have received your final result.

A PDF copy will be emailed to you. 

A note for 14 March 2024 Awardees:

Please do not order and pay for any award document products from our online store. Paying for a digital copy will not mean you will receive a digital document any earlier. We are aiming for your digital award documents to be sent by no later than 28 March 2024. Your physical documents will be sent by no later than 11 April 2024.


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected] 

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Replacement Certificate

Replacement Certificate

Description

If you have lost or damaged your original certificate, you can order a replacement. This will invalidate your original document. The new certificate will state the month and year it was replaced.

Please note this product only includes a replacement of your Degree Certificate.

The charge includes courier delivery for your certificate. We will send you a PDF version as soon as possible. We will also let you know when the physical copy has been dispatched. 


Should you have any questions regarding your order progress please visit the Student Hub or email [email protected]  

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